FAQs

Q: I live in the Houston, Texas area so can I pick up instead of paying for shipping?

A: Yes, If you would like to pick up or have products delivered to you and you are in the Houston, Texas area please email contact@lovinglacquercosmetics.com so that you can be invoiced and pick up/delivery can be arranged.

 

Q: Do you ship internationally?

A: Yes.

 

Q: My products were damaged when I received them, can I get my money back?

A: Unfortunately, monetary refunds will not be honored however we will send you a replacement for the items that were damaged. Please see the "Return Policy" page.

 

Q: How long do the matte liquid lipsticks last?

A: It depends on what you are doing and what you are eating that day. If you are eating greasy food, you can expect the lipstick to fade away a bit. However, when drinking liquids such as coffee, juice water, etc.; the lipstick will not move as it is waterproof.

 

Q: My package was stolen or misplaced. Can I receive my money back or a replacement?

A: No. We are not responsible for packages that have been stolen. Please reach out to the carrier that delivered your items to resolve the issue.

 

Q: I have sensitive skin, will these products harm me?

A: Please consult with your physician and discuss whether the ingredients in our products are harmful to you.